etakyma: (Technobabble SG1)
([personal profile] etakyma Nov. 13th, 2013 08:59 pm)
So I have figured out that Wednesday night is when all the stores in the mall have their most awkward, uncomfortable-speaking-to-other-human-beings employees working.

I was trying on boots (shut up they're Danskos and super comfy) and the shop dude would NOT stop nattering at me in the most awkward, let me stick my whole leg down my throat and then chew it off STILL TALKING way possible.

I wanted to tell him, just stop TALKING already!  You are making me embarrassed FOR you on how much you are bombing at small talk!  Really really BAD small talk.  And the thing is I am sure he was miserably AWARE how bad he was at small talk - but it was like he couldn't stop himself.

And then I wandered in to look at the pretty (and extremely expensive) teapots in another shop and the shop dude there accosted me with a million and one facts about the teapots and asking me all sorts of questions about what teapot "called to me."

Whatever happened to the polite greeting and then letting the shopper GET ON WITH IT, BY HERSELF?!?  I mean, I do not need people fawning over me while I shop.  Or trying to engage or whatever.  I thanked them all very politely, but I probably would have stayed a little longer and considered my choices IF THEY HADN'T CHASED ME AWAY with all their awkward chatter!

Lesson learned.  Go when there are more shoppers about than a really slow Wednesday night!

From: [identity profile]

Often when you work in retail

Your managers basically coerce you into being 'social' to sell the product and it goes way beyond smiling, greeting and asking if someone needs assistance. If you don't make the effort you can get written up and often won't get a pay raise or any bonus because you are not seen as a 'team player.' God forbid that the customer be left alone to decide for themselves. Don't judge them too harshly they probably did not want to be seen as inattentive.

From: [identity profile]

Re: Often when you work in retail

Yeah, my retail experience boils down to seven years (assistant manager and manager) in a bookstore - and book stores are different than most other retail - plus several years part time as a grocery store cashier when I was in high school and college.

At the book store a simple "let me know if you need any help" usually was sufficient. And acknowledgement they were there and we were willing to assist was all that was necessary. Book people also tend to love to talk about books. And non-book people who were looking for gifts for book people were always happy to ask when help was offered.

I guess it was mostly that the mall was ghost-town like with very few shoppers, so they couldn't spread around their attention - it was all focused on me. Which I found incredibly disconcerting!

From: [identity profile]

I worked in bookstores and Kroger. LOL Retail hell really is for the workers. Especially at the grocery store when they started xmas carols in October until Christmas. God. I do miss my bookstore job though.


etakyma: (Default)

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